Primary Care
Ongoing, routine care from a provider who can help with everyday health needs, follow-up, and keeping your care on track.
Common Concerns We Can Help With
Primary care visits can support: • Routine health concerns • Preventive care discussions • Medication review • Follow-up visits • Lab result review • General health monitoring • Chronic-condition follow-up • Referrals, when appropriate Virtual primary care does not replace every in-person examination. A Level Up provider can evaluate your symptoms and determine appropriate next steps.
What a Virtual Visit May Include
Your provider will discuss your health history, current concerns, and goals, and may review prior labs or records you provide. Treatment recommendations depend on your symptoms, medical history, available examination findings, and provider judgment.
What Your Provider May Review
Your provider may review your medical history, current medications, recent lab results, and any symptoms or concerns you'd like to discuss, then work with you on a plan for ongoing care.
When In-Person or Emergency Care May Be Needed
Some conditions may require laboratory testing, imaging, an in-person examination, urgent care, or emergency evaluation. Certain preventive services, physical examinations, vaccinations, and diagnostic testing require an in-person visit. Seek emergency care for any symptom that feels life-threatening.
Virtual urgent care is not intended for medical emergencies. If you believe you are experiencing a life-threatening emergency, call 911 or go to the nearest emergency department.
FAQ
Frequently Asked Questions
Can I use Level Up as my only primary care provider?
Level Up can help with many routine and follow-up needs, but some care — like certain physical exams, vaccinations, and testing — requires an in-person visit. Your provider will let you know what's appropriate.
Can my provider review my lab results with me?
Yes, lab result review is a common part of primary care follow-up visits.
What if I need a referral?
Your provider can discuss whether a referral to a specialist or in-person service is appropriate for your situation.
Looking for ongoing primary care?
Book a visit and start building a relationship with a Level Up provider.