Chronic Medical Conditions

Common Concerns We Can Help With

Depending on your condition, symptoms, medical history, and your provider's clinical judgment, telehealth follow-up may be appropriate for conditions such as: • Diabetes • Hypertension • Weight-related conditions • Cholesterol concerns • Selected thyroid follow-up • Selected respiratory conditions • Other chronic conditions appropriate for virtual follow-up Whether telehealth is appropriate depends on your condition, symptoms, medical history, and your provider's clinical judgment. Level Up does not treat every chronic disease remotely.

What a Virtual Visit May Include

Your provider will review how you've been doing since your last visit, any symptoms, and relevant home measurements or lab results you provide. Treatment recommendations depend on your symptoms, medical history, available examination findings, and provider judgment.

What Your Provider May Review

Your provider may review symptom changes, medication response, lab results, home measurements, and lifestyle factors, and may refer you for in-person or specialist care when necessary.

When In-Person or Emergency Care May Be Needed

Some conditions may require laboratory testing, imaging, an in-person examination, urgent care, or emergency evaluation. Sudden, severe, or rapidly worsening symptoms related to a chronic condition should be treated as a possible emergency — call 911 or go to the nearest emergency department rather than waiting for a virtual visit.