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Level Up Express Care
Virtual Urgent Care

Care when you need it. Wherever you are.

Connect with a healthcare provider through a simple virtual visit from your phone, tablet, or computer.

A patient at home speaking with their healthcare provider, visible on screen, during a virtual video visit
Virtual VisitsSimple Online ProcessSecure ExperienceClear Next Steps
A healthcare provider reviewing symptoms with a patient over a virtual video visit

WHAT WE TREAT

Care for the conditions you need most

Connect with a licensed provider for common, non-emergency conditions — right from home.

  • Cold & Flu
  • Allergies
  • Skin Concerns
  • Minor Injuries
  • General Medical

SIMPLE PROCESS

How It Works

Getting care has never been simpler.

A healthcare provider reviewing a virtual visit on a laptop
A patient using a smartphone at home
1

Start Your Visit

Tell us your state and the reason for your visit.

2

Complete Your Information

Fill out any required forms, insurance, and payment details.

3

Meet With a Provider

Join your provider over a secure video visit.

4

Receive Your Care Plan

Get your visit summary and next steps.

A healthcare provider on a video call with a patient, visible on the laptop screen, during a virtual visit

TRUSTED VIRTUAL CARE

Trusted Virtual Care

Level Up Express Care connects you with a licensed provider by secure video — no waiting room, no drive, no hassle.

Licensed Providers

When you start a visit, we confirm your location and connect you with an available, licensed provider.

Secure Virtual Visits

Every visit takes place over a secure video connection.

Simple Patient Process

A guided visit flow that takes you from intake to your care plan, step by step.

Clear Follow-Up

After your visit, you'll get a secure link to check your status and messages.

WHY LEVEL UP

Why Level Up

A simpler way to get care — without the waiting room, the drive, or the runaround.

Licensed Providers

Connect with an available, licensed provider over secure video.

Secure Video Visits

Secure video visits with licensed providers.

No Waiting Room

No waiting room and no appointment needed.

Simple Online Process

A simple, guided visit flow from intake to care plan.

QUESTIONS & ANSWERS

Frequently Asked
Questions

Everything you need to know before starting your virtual visit.

Still have questions?

Our support team can help.

Contact Support

Start your visit online and tell us your state and the reason for your visit. From there you'll complete any required forms, insurance, and payment details, meet with your provider over a secure video visit, and receive your care plan.

Providers can help with common, non-emergency conditions, including Cold & Flu, Allergies, Skin Concerns, Minor Injuries, and General Medical concerns.

We ask for your insurance details during intake, and self-pay is always available if you prefer. Listing a plan doesn't guarantee coverage for your visit.

Pricing is being finalized and will appear here soon. Start a visit to see your options, including self-pay and insurance.

You'll find a link to your patient portal on your confirmation page — that's where you can check your visit status and secure messages.

A compatible phone, tablet, or computer, a stable internet connection, a working camera and microphone, and a private, well-lit place to talk.

Virtual urgent care is not intended for medical emergencies. If you believe you are experiencing a life-threatening emergency, call 911 or go to the nearest emergency department.

Ready to start your visit?

Start your visit in minutes — no appointment needed.